Technical (TAM or TSM) Services Manager – Microsoft365 - Worcestershire - £70,000 - £80,000

*This is not a sales role. This is a technical role in which you upsell via relationship building. There are ZERO sales targets/commission.

Feel like you've hit a ceiling in your current position?Do you want to work for a company with a clearly defined vision & strategy to set the industry alight?Do you want to be a key figurehead between a leading provider of IT services and solutions and their customers?Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level?

Key skills:

• Act as a vCTO to clients


• Customer relationship management / rapport building 


• Become a trusted advisor to customers and the glue between customers/internal teams


• Strong understanding of multiple technologies and the elements of an End-to-End service.


• Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added.


• Experience in Senior-level IT Management and leadership within a Cloud environment


• Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments.


• Strong customer-facing experience.

Technology involved

• Microsoft 365


• Defender


• Azure


• Endpoint, Intune


• IaaS, PaaS


• As wide Microsoft stack as possible

Responsibilities:

• Ensure effective & efficient delivery of services to customers, acting as the internal customer voice.


• Provide technical guidance, advice & support to account & service management teams to ensure optimal technology service delivery.


• Ability to lead technical experts in a reasonable & logical manner to explore all solutions to business challenges.

Great role in an exciting proven yet fast-growing environment with solid career developing opportunities.

Please hit the button to Apply and / email jimmy.hearne@infraview.co.uk or call Jimmy @ InfraView on 020 3950 1996 for further info.If this role is not for you, please Register with us letting us know your preferences and will be in touch when the right role comes in.