3rd Line Network Support Engineer  - LAN, WAN, DC, Meraki, Fortinet

3rd Line Network Support Engineer  - LAN, WAN, DC, Meraki, Fortinet
Home / Birmingham
£35,000 – £42,000 + £4,200 car allowance + on-call

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3rd Line Network Support Engineer  - LAN, WAN, DC, Meraki, Fortinet – Home / Birmingham -£35,000 – £42,000 + £4,200 car allowance + on-call

Do you want to join a thriving team at a business that will support your professional growth?

Be in involved in some of the most exciting Networking services that are available in the market currently?

A fantastic opportunity to join one of Europe’s leading providers of IT services and solutions. The current demand for their Network Managed services continues to grow both from existing and new customers. As a result, there is a need for an experienced 3rd Line Network Support Engineer to join the team with advanced technical knowledge.

Required


  • Cisco (core focus)

  • LAN DC – router and switches

  • WAN (BGP, EIRP)

  • Firewall experience across either – Fortinet, Palo or Next Gen

  • In the first 6 months you will be upskilled and get a cert.

  • SD-WAN 

Responsibilities:


  • This is a "hands-on" technical expertise position that requires senior level knowledge in the areas mentioned above

  • Assist engagement with projects.

  • Always developing and understanding Network Firewalls.

  • Supporting the Network engineering team in the advanced troubleshooting of customer’s environments.

  • Ensure technical documentation is completed and updated.

  • Identify technical problems and potential Service Improvements across client base.

  • Providing Technical guidance for Infrastructure team.

  • Managing incidents and problems appropriately within agreed service levels.

  • Perform Technical root cause analysis on reoccurring incidents.

  • Log calls with third party vendors.

  • Required to participate in an on-call technical escalation process.

This is an amazing opportunity to join a great business and take your career to the next level in a company that will support you by providing financial support to allow you to gain certifications and additional knowledge as well as give you the foundation to continue with your professional

Please hit the button to Apply and / or call Sam Wells 020 3950 9970 at InfraView for further info. If this role is not for you, please Register with us letting us know your preferences and will be in touch when the right role comes in.

3rd Line Network Support Engineer - LAN, WAN, DC, Meraki, Fortinet – Home / Birmingham -£35,000 – £42,000 + £4,200 car allowance + on-call


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