Technical Operations Manager/ Project Manager

Technical Operations Manager/ Project Manager
Southampton
£45,000 - £60,000

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Technical Operations Manager/ Project Manager – Southampton - £45,000 - £60,000 – Hybrid (1 day/wfh)


  • Do you want to join a multi-million pound, rapidly growing IT Solution Provider and make a genuine impact on driving their change, structure and process through Operations?

  • Do you want to get involved with high-level project management in which you can make a real impact?

  • Do you want to make your stamp on an impressive IT Solution Provider, with a path to becoming the Operations Director?

 

You will be involved with both internal and external operations and will be heavily involved with the management of their high-level projects. Will be responsible for implementing new processes and structures into the team to ensure ongoing growth. This is a chance to walk in as THE change manager, making it your own and leading the way.

 

Experience needed:


  • Improving internal and external processes and practices to ensure an exceptional support/project service is delivered

  • IT Operations and Project management experience

  • MSP background (not essential)

  • Improving Incident, Problem & Change management across the firm

  • Prince 2 (not necessary but ideal)

  • Exceptional organisational skills

  • Ensuring comprehensive measurement and reporting of KPIs.

 

Responsibilities:


  • Responsibility for the decisions in and around technical offerings, services, innovation, automation and products that will most help the customer base

  • Involved in leading and managing projects on a large scale across their various key clients

  • Get involved with projects, strategy and vision

  • Vendor Assessments - Reviewing group 3rd party partner contracts

  • Providing leadership and resource alongside Director and Senior Techs

  • Oversee all aspects of management process/workflows from evaluation to resolution.

  • Implement structures in place.

 

Perfect for an experienced individual who is looking for a little more authority and ownership within an established, fast growing Solution Provider. This is a very exciting opportunity and a genuine chance to put your stamp on an excelling IT solution provider and make a change… leading to becoming Operations Director.

 

 

               


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