2nd Line Technical Engineer – M365, VMware, Infrastructure – Hybrid - Surrey -  £30,000 - £35,000

Are you ready to step into a role that is massively backed by training and development?

Do you want to be part of an established, growing MSP that will invest into your future?

Are you someone who thrives in a fast-paced, client-facing support environment?

Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT. On passing probation you will be eligible for the On-call rota. This role is hybrid working once probation has been passed - during probation you will be office based 5 days week.

What you’ll be doing:

• Delivering 2nd Line support


• Supporting Microsoft 365 environments – Intune, SharePoint, Exchange, Teams


• Supporting 1st Line colleagues and acting as a mentor for more junior engineers


• Logging tickets, creating documentation, and contributing to the internal knowledge base

What you’ll need:

• MSP background – advantageous


• Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security


• VMware


• Storage & Backup


• Networking


• Strong customer service mindset – confident, friendly, and proactive

This is a brilliant opportunity for someone who enjoys working in a lively MSP environment, and is serious about career progression. If you’re a 2nd Line Engineer with the right attitude and technical grounding, They will help you build the rest.

Please hit the button to Apply and/or call Will Martin 020 3950 9977 at InfraView for further info. If this role is not for you, register with us letting us know your preferences and will be in touch when the right role comes in. 

2nd Line Technical Engineer – M365, VMware, Infrastructure – Hybrid - Surrey -  £30,000 - £35,000